2 x CQC Registered Managers for Specialist Dementia Service

Circa £45,000 per annum, depending on experience.

Mayflower Court, Norse Care

Norwich 

Full-Time, Permanent

Mayflower Court is a specialist dementia and enhanced needs residential care home with 79 en-suite bedrooms. 

About the Role

Norse Care is offering an exceptional opportunity for 2 x dynamic and experienced CQC Registered Managers to work collaboratively in our flagship service, Mayflower Court. This state-of-the-art facility provides specialist dementia and enhanced care to residents in a modern, purpose-built environment. 

Mayflower Court operates across two floors: Ground Floor – 40 residents, First Floor – 39 residents.  Each Registered Manager, supported by their Deputy Manager, will be responsible for a floor within the building and the team operating across that floor, working in successful collaboration and partnership with the other Registered Manager to ensure high quality care is delivered across the entire home.

As part of this innovative management structure, you will lead your team successfully to deliver high quality care to residents, collaboratively sharing responsibilities and working together to ensure the delivery of outstanding care, compliance with CQC regulations, and a thriving, supportive community for residents, families, and staff. 

Key Responsibilities

• Jointly oversee all aspects of the day-to-day operations of Mayflower Court. 
• Deliver high-quality, person-centred care for residents living with dementia and other enhanced care needs. 
• Ensure full compliance with CQC standards, aiming for an 'Outstanding' rating. 
• Inspire, lead, and develop a skilled and compassionate team of care professionals. 
• Engage with families, stakeholders, and external agencies to maintain a transparent and collaborative care environment. 
• Drive continuous improvement and innovation in dementia and enhanced care. 

About You

We’re seeking two exceptional leaders who thrive in collaborative roles and share our passion for delivering excellence in dementia care. Alongside this, you will be able to demonstrate: 

• A proven track record as a successful CQC Registered Manager in residential care, achieving “good” or “outstanding” results for CQC inspections.
• In-depth knowledge of dementia care and related best practice with Level 5 Diploma and Level 4 NVQ in Health and Social Care or Registered Managers Award or equivalent. 
• Strong leadership and communication skills with a focus on teamwork and a collaborative approach. 
• Fantastic communication skills, with an excellent ability to build strong, professional working relationships across the Group.
• Previous experience in successfully recruiting and selecting employees, supported by Teams at Head Office.  
• Experience in achieving compliance and high-quality outcomes in care settings. 
• Commitment to fostering a positive and inclusive culture for residents and staff. 

Why work for Norse Care? 

Norse Care are Norfolk's largest care provider with 35 care homes and schemes, delivering dedicated and individually driven care services throughout the region. Our residents and tenants are at the heart of everything we do, and we build teams of caring professionals to ensure their needs can remain our main priority.

We are industry leaders in delivering high quality, person-centred care, being recognised regionally and nationally for our service through a number of “outstanding” CQC ratings and receiving several awards.

In return we will offer: 

Our staff are fully supported by operational teams, management and colleagues at head office providing you with the training and development opportunities to succeed. Alongside this we offer:

• Annual Leave, sickness + pension scheme
• A comprehensive induction programme supported by Regional Managers and Head Office Management
• Fully supported personal development to achieve your career aspirations through award winning training and courses paid for by NorseCare
• Regular learning and training reviews with access to our digital E-learning platform and our learning resource library
• A fantastic Refer a Friend scheme up to the value of £250
• + many more!

An enhanced DBS check will be required for our successful candidate, payment will be met by the employer.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. 

Due to the high numbers of applications we receive for our vacancies, if you do not hear from us within 2 weeks of the date you apply, please assume that your application has been unsuccessful for this position.